We have the right to cancel any order you make for any product if you fail our validation or security checks. If payment has been taken you will receive a full refund and an e-mail confirmation confirming such refund to the e-mail address you provide in your registration form.
You have the right to cancel any order you make for any product purchased through the online store and you will receive a full refund. If for any reason you are not satisfied with your purchase, return it to us within 30 (thirty) days of receipt in an unworn/unused condition for a full refund or exchange. When returning products to us for refund or exchange, you must pay for the appropriate postage costs. If a full refund is applicable or the exchange has been caused by an error on our part then we will refund the postage you have paid on receipt of the returned product.
If you wish to exchange or return any product then please send the product back with completed returns form through the post to the Contact Address as published in the Contact page, accessible from the menu of every page.
Please wrap products securely, fix the returns label safely to the parcel and attach appropriate postage. Please remember to include your completed returns form and give the reason for return and any new requirements. Should you have any queries regarding a return then please refer to our help section, accessible from the foot of every page We want you to feel confident about shopping through the online store. If you have a problem, or are unhappy with your purchase, then we will put the matter right, please contact us using the links in our Contact page, accessible from the menu of every page.